Monday, March 17, 2008

File comment and approval

New improvements to the file comment /approval feature in OPM Creator have recently been added following numerous user requests.



The improved layout for the file comment/approval area includes a larger input box for users to add comments. The audit box has also been extended to give improved visibility of comments and approvals already added. To view or add comments/approvals to files in OPM Creator just click on the "tick" icon next to the file name in the files section of any project.

Wednesday, March 12, 2008

New online user help centre

We have now installed an online user support centre that offers a knowledgebase of frequently asked questions, a download area with useful downloads and a support area where users can submit support questions. The system automatically checks the knowledgebase to see if the question has been asked before and suggests solutions if at all possible.

You can access our new support centre here http://opmcreator.helpserve.com/index.php there are also links to the support centre in the FAQ sections of the system.